ELEVATE YOUR LIVING.
Recovery isn't a break. It's a ritual.
Recovery and wellness - Nordic Style
Recovery and wellness are foundation of great life.
From the founders love and passion towards wellness and recovery, NordFeel was born.
We wanted to create a premium solution for customers around the Europe, offer the best solutions for your wellbeing, personal white glove service which includes not only delivery of the complete spa system, but also unloading and personal support through all stages of your journey with us.
We curate the best solutions for your wellbeing, premium quality, personal support through your journey with us.
Delivered and unloaded to all of Europe, Norway, Switzerland and U.K.
Explore Premium Wellness solutions.
Premium Saunas
Premium Saunas
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WhatsApp +358 45 859 2719
Email: contact@nordfeel.com
As authentic finnish people, we value transparency, trust, honesty and uncompromising quality.
We make sure every customer is satisfied and aim to create long term relationships with customers.
Every customer is unique, you matter to us personally.
Built by the North
Built for the Nordic Elements
Inspired by the harsh beauty of the North, our products are designed to withstand cold, weather, and time — just like the Nordic spirit itself.
Strength Through Nature
We believe true recovery and resilience come from nature. Every product we offer supports your body, mind, and connection to the outdoors.
Trust Without Compromise
From materials to customer care, we prioritize reliability, transparency, and long-lasting quality — so you can focus on your journey.
Frequently asked questions
What is your return policy?
RETURNS & WARRANTY POLICY
At NordFeel, we are dedicated to the highest standards of craftsmanship and customer satisfaction. Our return and warranty policies are designed to be transparent, fair, and aligned with the premium nature of our products.
Premium Saunas, Hot Tubs & Cold Tubs
Applies to all saunas, cold tubs, and hot tubs.
Our saunas, hot tubs, and cold tubs are custom-crafted and involve specialized international freight logistics. For these reasons, we do not accept standard returns for made-to-order or large freight items. Instead of processing returns, we focus on uncompromising quality and long-term reliability. All of these products are backed by our 24-Month Guaranteed Warranty. Should any logistical damage or manufacturing defect occur, our dedicated support team will promptly organize professional repairs or provide necessary replacement parts to ensure your product functions flawlessly.
- Hygiene & Safety: To maintain strict safety and hygiene standards, any product that has been assembled, installed, or used (e.g., tubs filled with water) cannot be returned or exchanged under any circumstances.
Damaged or Defective Items
Your experience is our priority. If any NordFeel product—regardless of category—arrives damaged or defective, we will resolve the issue swiftly and professionally.
Depending on the specific situation, we will make it right through:
- Prompt replacement of parts or the item
- Professional repair solutions
- A full or partial refund
Action required: Please inspect your order immediately upon delivery. If you notice any damage, document it with clear photographs and contact our support team within 48 hours to ensure a fast and seamless resolution.
Our Nordic Promise
We build and curate products designed to last. Inspired by the Nordic standards of honesty, functionality, and quality, we do not believe in hidden clauses or unnecessary hassle. If something isn't right, we take responsibility and fix it—delivering the premium quality and dedicated service you expect from NordFeel.
Where are your products manufactured?
Where are your products manufactured?
Premium Saunas, Cold Tubs, and Hot Tubs
Our premium saunas, cold tubs, and hot tubs are proudly crafted in our partner facilities in Lithuania. Built on a foundation of long-standing woodworking experience, each unit is a testament to pure, authentic craftsmanship. We utilize only high-quality, sustainably sourced materials engineered to withstand the harshest Nordic conditions and deliver a genuine premium experience.
When will I get my order?
When will I get my order?
Delivery times vary depending on the product category, as our premium large products and other custom-built items require dedicated manufacturing time.
Premium Saunas, Cold Tubs, and Hot Tubs
To ensure the highest standard of quality, each of our major products is custom-crafted and meticulously prepared for your order. Depending on current order volumes, production typically requires 6 to 10 weeks. Once your item passes our final quality inspection, it is securely dispatched via premium freight. We will provide you with a detailed delivery timeline as soon as your order moves to the shipping phase.
Order Tracking & Support
Regardless of the product category, you will receive full tracking information as soon as your order has been dispatched. We prioritize a seamless customer experience, and our dedicated support team is always available to assist you at any stage of the delivery process.
How much does shipping cost?
How much does shipping cost?
We offer free shipping and unloading across Europe on all orders. If you have any questions or you’re unsure about delivery to your location, please contact us with your address so we can provide specific details. Any applicable costs are always clearly displayed at checkout — no surprises.
For personalized final quote, contact us.
For non-EU countries (such as Norway, the UK and Switzerland), local taxes and import duties may apply upon delivery.
What payment methods do you accept?
What payment methods do you accept?
We offer a range of secure and trusted payment methods to make checkout simple and flexible.
You can currently pay with bank transfer, major cards, popular digital wallets, including Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay, PayPal, Bancontact, and Klarna.
Klarna allows eligible customers to enjoy more flexible payment options, which can be especially convenient for larger purchases such as saunas, hot tubs, and cold plunges.
We also offer 2-3 part billing, 20% of the total price must be paid upfront to secure your order to factory.
All payments are processed through secure checkout systems to ensure a safe shopping experience.